Terms of service

Terms of Service

Last updated: July 30, 2026

Welcome to Zafiren. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • You will use this website only for lawful purposes.

2. Products & Services

We strive to provide accurate descriptions, images, prices, and product information.

However, we do not guarantee that all content is completely accurate, current, or free of errors.

We reserve the right to:

  • Modify or discontinue products at any time.
  • Correct pricing or description errors.
  • Limit product quantities.
  • Refuse or cancel any order at our sole discretion.

3. Orders

By placing an order, you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the selected payment method.
  • Your order may be subject to verification and fraud prevention procedures.

We reserve the right to refuse or cancel any order suspected of fraudulent or unauthorized activity.

4. Pricing

All prices displayed on our website are listed in the applicable currency shown at checkout.

Prices may change without prior notice.

Applicable taxes, duties, or import fees are not included unless expressly stated.

5. Payments

We accept secure payment methods provided through our checkout partners.

Your payment information is processed securely by third-party payment providers. We do not store your full payment card information.

6. Shipping

Shipping times provided on our website are estimates only.

Delivery may be affected by factors outside our control, including:

  • Customs inspections
  • Carrier delays
  • Weather conditions
  • High shipping volumes
  • Incorrect shipping information

We are not responsible for delays caused by shipping carriers or customs authorities.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have read and accepted our Return & Refund Policy.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand name
  • Product images
  • Videos
  • Graphics
  • Text
  • Website design
  • Icons

is the exclusive property of Zafiren and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Uses

You agree not to:

  • Violate any applicable laws or regulations.
  • Engage in fraudulent or deceptive activities.
  • Interfere with the operation or security of the website.
  • Attempt unauthorized access to our systems.
  • Upload viruses, malware, or harmful code.
  • Infringe upon the intellectual property rights of others.

Violation of these Terms may result in termination of access to our services.

10. Disclaimer of Warranties

Our website, products, and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted, secure, or error-free operation of the website.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Zafiren shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of business
  • Loss of data
  • Service interruptions

Our total liability shall never exceed the amount paid by the customer for the purchased product.

12. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, security, privacy practices, or policies of third-party websites.

Accessing third-party services is at your own risk.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and processing of your information as described in that policy.

14. Governing Law

These Terms shall be interpreted in accordance with applicable international e-commerce and consumer protection laws, without regard to conflict of law principles.

Nothing in these Terms limits any mandatory consumer rights available under the laws of your country of residence.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this website.

Your continued use of our website after any updates constitutes acceptance of the revised Terms.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Email: support@zafiren.com

Customer Support Hours

  • United Kingdom (BST): 12:00 PM – 10:00 PM
  • Germany (CEST): 1:00 PM – 11:00 PM
  • France (CEST): 1:00 PM – 11:00 PM